There’s three sides to every story: yours, mine and what really happened. Back in the days when I spun wrenches, most of our customers were reasonable and understanding, and most had been customers for a lot of years. Some, however, were exactly like the customer in this video. Demanding, cheap as the day was long and never satisfied with how much of a deal you cut them, they were guaranteed to turn a good day into a bad one. I never came uncorked like the simulated mechanic in the video, but there were many times I came close. “Ever since you plugged my tire, my radio stopped working”, or “I want a refund; you just charged me $19.95 for an oil change, and the guy down the street only wants $17.95” was typically how these conversations started, and it didn’t matter that you’d bumped a line of scheduled jobs to sneak in their “quick favor”. The road to hell really is paved with good intentions.
Hit the “More” tag to watch the video, which is NSFW due to language, implied sex with a jar of lug nuts and a really bad Canadian accent.